Business Risk International is a professional corporate risk management and security services company headquartered in Sydney, Australia. 

The BRI team approached Vertis Microsystems to develop a comprehensive web-based (SaaS) product along with iOS and Android native apps. 

The solution streamlines business operations into one dynamic system, suitable for any smartphone, tablet, or PC. Available anytime, anywhere, and from any device, it leads the way in next-gen infield communication management, offering the flexibility and reliability needed to enhance operational efficiency. 

Business Problem

The client sought to develop a multifaceted system to centralize all user needs related to incident management, risk management, compliance management, and operations management within a single application. This required overcoming various challenges while ensuring simplicity of use. 

The major challenge lay in collecting and analyzing large volumes of incident, compliance, response, and operational data across a complex organization. 

Information gathered during the incident management process helps prevent similar incidents through quick application of learnings. However, organizational scale and complexity present obstacles to applying these learnings efficiently. 

Health and safety managers in hazardous industries often face difficulties managing multiple locations spread across wide geographies. They require simple tools for capturing data, timely information, and relevant alert communications to meet the demands of management for timely notifications, centralized reporting, and ongoing intelligence. 

Supervisors and staff at each location may lack knowledge or experience in incident and response management, further complicating the process.

Solution

Vertis Microsystems developed an intuitive operations, incident, compliance, response, and location management communication system. 

The team created both a web client and device-specific apps to enable users to work from anywhere at any time. 

The platform provides an efficient alternative for reporting and information management, enabling seamless real-time communication between people in the field and those in the office. 

Leveraging mobile technology, Vertis Microsystems developed a solution to enhance situational awareness for responders by including instant user identification and profile information. This could encompass allergies, medical conditions, medications, and other data, enabling smarter and more informed decisions.

Core Modules

• Incident Management 
• Compliance Management 
• Response Management 
• Operation Management 
• Location Management (including GPS tracking, geofencing, push notifications, and duress functionality)

Complimentary App

An additional app enhances the platform’s capabilities by providing responders with enhanced situational awareness, including real-time personal safety features. 

Key Features

The platform supports a broad range of functions, such as: 

• Emergency response management 
• Incident reporting 
• Location management 
• Security monitoring 

Key capabilities include offline monitoring, contextual drill-down, notifications, collaboration, and geotagging. 

The solution ensures security by efficiently locating and monitoring vehicles, assets, individuals, and other mobile devices. 

It also integrates photos, videos, documents, and signatures into a single platform, offering personalized form templates that allow users to control how data is captured and reported. 

The app enables mass notifications or single-user advice automatically.

Usage

After more than 7,000 development hours and in collaboration with leading technology providers such as Google, Amazon Web Services, JasperSoft, and Twilio, the platform has proven itself dynamic and reliable. 

Tailorable and scalable to specific business needs, the platform is suited for deployment across a range of industries and organizations, including: 

• Universities 
• Schools 
• Hospitals 
• Transport & Logistics 
• Hazardous Industries 
• Shopping Centers 
• Sporting Venues 
• Small to Medium Businesses